Privacy Policy
RV Select, Inc. Effective Date: January 12, 2026
The Plain-English Summary
Legal disclaimer: This summary is meant to help you understand our privacy practices at a glance. It's not legally binding—the full policy below is what counts. But we figured you'd appreciate the cliff notes.
What we collect
We collect the basics: your name, email, phone number when you fill out forms or create an account. We also collect standard website stuff like your IP address, browser type, and which pages you visit. If you use our AI chat, those conversations are processed by AI systems.
Why we collect it
To help you find an RV, communicate with you, improve our website, and show you relevant ads. That's pretty much it.
Who we share it with
RV Envy LLC runs our website and handles the tech side
AI providers (Anthropic, OpenAI) power our chat feature
Ad platforms (Meta, Google) get anonymized/limited data for advertising
Nobody else gets your personal info unless required by law
What you can do about it
Opt out of marketing emails anytime (there's an unsubscribe link)
Adjust your alert preferences in your account
Contact us to request your data or ask questions
Cookies
Yes, we use them. Standard website cookies plus advertising cookies from Meta and Google. No cookie banner because US law doesn't require one for our setup, but we're telling you here.
Full Privacy Policy
1. Introduction
This Privacy Policy describes how RV Select, Inc. ("RV Select," "we," "us," or "our") collects, uses, and shares information about you when you visit or use our websites (collectively, the "Site").
RV Select, Inc. has authorized RV Envy LLC ("RV Envy LLC") to operate the Site and handle customer data on our behalf. By using the Site, you consent to the data practices described in this policy.
What this means: RV Select, Inc. owns the business. RV Envy LLC runs the website. Both handle your data responsibly.
2. Information We Collect
2.1 Information You Provide
We collect information you voluntarily provide, including:
Contact information: Name, email address, phone number, mailing address
Account information: Username, password, saved searches, favorited listings, alert preferences
Trade-in information: Vehicle details, condition, photos you upload
Communications: Messages sent through contact forms, chat features, or email
User content: Reviews, comments, questions, photos you post publicly
When you subscribe to our mailing list or submit an inquiry, we create a user record to store your information and preferences—even if you haven't explicitly registered for an account. This allows us to manage your communication preferences and provide personalized service.
What this means: When you fill out a form, create an account, or join our mailing list, we save that info. Even just signing up for emails creates a basic profile for you.
2.2 Information Collected Automatically
When you visit the Site, we automatically collect:
Device information: IP address, browser type, operating system, device identifiers
Usage information: Pages viewed, links clicked, time spent on pages, referring URL
Location information: General geographic location based on IP address
What this means: Standard website analytics stuff—we see what pages you visit so we can make the site better.
2.3 Information from Third Parties
We may receive information about you from third-party sources, including:
Advertising partners who help us reach potential customers
Analytics providers who help us understand Site usage
What this means: If you clicked an ad to get here, we might know that.
3. How We Use Your Information
We use the information we collect to:
Respond to your inquiries and communicate with you about RVs
Process trade-in requests and facilitate transactions
Create and manage your account
Send pricing alerts, availability updates, and marketing communications (with your consent)
Improve and optimize the Site
Analyze Site usage and trends
Personalize your experience and show relevant listings
Detect, prevent, and address fraud or security issues
Comply with legal obligations
What this means: We use your info to help you find an RV, run the website, and—if you opt in—send you updates about stuff you're interested in.
4. AI-Powered Features
The Site includes an AI-powered chat feature that uses artificial intelligence technologies provided by third parties, including Anthropic and OpenAI. When you use this feature:
Your messages are processed by these AI systems to generate responses
Conversations may be stored and analyzed to improve the service
The AI may access publicly available RV listing information to assist you
What this means: Our chat is powered by AI. When you talk to it, your messages go through AI systems to generate helpful responses.
5. Cookies and Tracking Technologies
5.1 What We Use
We use cookies and similar tracking technologies, including:
Essential cookies: Required for basic Site functionality
Analytics cookies: Help us understand how visitors use the Site
Advertising cookies: Used to deliver relevant ads and measure campaign effectiveness
5.2 Third-Party Cookies
We allow third-party advertising partners to place cookies on the Site, including:
Meta (Facebook/Instagram): For retargeting and measuring ad performance
Google: For advertising, analytics, and retargeting
These partners may collect information about your online activities over time and across different websites.
5.3 Your Choices
Most browsers allow you to control cookies through settings. Note that disabling cookies may affect Site functionality.
What this means: We use cookies for the site to work, to understand usage, and to show you relevant ads on other platforms. You can block cookies in your browser if you prefer.
6. How We Share Your Information
6.1 With Service Providers
We share information with RV Envy LLC, which operates the Site and provides website hosting, customer relationship management, technical support, and related services on our behalf.
We also share information with other service providers who assist with:
Website hosting and infrastructure
Email delivery
Analytics and reporting
Customer support tools
What this means: RV Envy LLC runs the tech. A few other companies help with hosting and email. They only use your data to provide these services.
6.2 With Dealership Staff
RV Select dealership staff have access to certain information in your profile to provide you with personalized service, including:
Contact information you have provided (name, email, phone number)
Your preferences, such as types of RVs you're interested in, preferred features, and layout preferences
Your communication history and inquiry details
Authorized staff may also update your preferences on your behalf—for example, to note your interest in a specific RV type after a conversation. Both you and staff can modify these preferences at any time.
What this means: The salespeople at RV Select can see your contact info and preferences so they can actually help you. They might also update your preferences based on conversations with you.
6.3 With Advertising Partners
We share limited information with advertising partners like Meta and Google for:
Retargeting (showing you ads after you visit our site)
Measuring advertising effectiveness
Creating audiences of similar potential customers
The data shared is typically limited to identifiers like email (in hashed form), device IDs, or cookie data—not detailed personal profiles.
What this means: Standard ad stuff. If you visit our site, you might see our ads later on Facebook or Google. We share minimal data to make that work.
6.4 Aggregate Data
RV Envy LLC may use and share aggregated, de-identified data for reporting, analysis, and business purposes. This data does not identify you personally.
What this means: We might report things like "1,000 people looked at fifth wheels this month." No names attached.
6.5 Legal Requirements
We may disclose information if required by law, legal process, or government request, or to protect the rights, property, or safety of RV Select, Inc., RV Envy LLC, our users, or others.
What this means: If a court orders us to share info, we have to comply.
6.6 What We Don't Do
We do not sell your personally identifiable information to third parties. We do not share your personal information with anyone outside the scope of providing services to you and operating the Site.
What this means: We're not in the business of selling your data. Your info stays within the circle of people helping run this site.
7. Marketing Communications
7.1 Opting In
You may choose to receive marketing communications, including:
Alerts when RVs matching your saved searches become available
Price drop notifications for favorited listings
Newsletters and promotional offers
You can set your preferences when creating an account or subscribing to alerts.
7.2 Opting Out
You can opt out of marketing communications or update your preferences at any time by:
Clicking the "unsubscribe" or "manage preferences" link in any marketing email
Visiting the Site, entering your email address, and clicking the secure link sent to your inbox to access your preference settings
Updating your preferences directly in your account settings (if you have a password-protected account)
Opting out of marketing does not affect transactional communications (like responses to your inquiries).
What this means: We'll only send you marketing stuff if you ask for it, and you can stop or adjust it anytime—no password required. Just use the link in our emails or request a magic link on the site.
8. Data Retention
We retain your information for as long as necessary to:
Provide services to you
Maintain your account
Comply with legal obligations
Resolve disputes
Enforce our agreements
When information is no longer needed, we delete or anonymize it.
What this means: We keep your data while you have an account or we need it for business/legal reasons. Then we delete it.
9. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
What this means: We take security seriously, but no system is perfect. We do our best.
10. Children's Privacy
The Site is not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
What this means: This site is for adults. If a kid somehow signed up, let us know and we'll fix it.
11. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
Access: Request a copy of the information we have about you
Correction: Request that we correct inaccurate information
Deletion: Request that we delete your information
Opt-out: Opt out of certain data uses, like targeted advertising
Managing Your Preferences
You can view and update your communication preferences and interests at any time by:
Clicking the "manage preferences" link in any email we send you
Entering your email on the Site to receive a secure access link
Requesting Data Deletion
To request deletion of your data, please visit the dealership's contact page at /contact and submit a message requesting data deletion. Include the email address associated with your account so we can locate your records.
What this means: You can manage your own preferences anytime using the links in our emails. For data deletion, just send us a message through the contact page.
12. California Residents
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
Right to know what personal information we collect and how we use it
Right to delete your personal information
Right to opt out of the sale of personal information
Right to non-discrimination for exercising your rights
We do not sell personal information as defined by the CCPA.
To exercise your rights, visit the dealership's contact page at /contact and submit your request, or write to the address below.
What this means: California has extra privacy laws. We comply with them. And again—we don't sell your data.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after changes are posted constitutes acceptance of the revised policy.
What this means: We might update this policy. Check back occasionally, or just keep using the site and you're agreeing to whatever's current.
14. Contact Us
For questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us in writing at:
RV Select, Inc. Attn: Privacy Requests 610 US-92 Seffner, Florida 33584
Last updated: January 12, 2026